Are you a person under the age of 60 with a disability who is unable to access food?

If you:

  • Have no access to transportation or cannot drive
  • Have no family or other support systems who can get food for you
  • Are medically quarantined because of COVID

Contact the Living Independence Network Corporation (LINC) today and we will connect you with food that is delivered directly to your home within 24-48 hours at no cost.

Food delivery volunteers use personal protective equipment and protocols to keep them and you safe during the COVID pandemic.

This program is currently only available in the following counties: Ada, Adams, Boise, Canyon, Elmore, Gem, Owyhee, Payette, Washington, and Valley.

This program is intended to be a one-time delivery, but LINC will connect you with resources to address food insecurity.

For more Information, call (208) 410-4436, email slipp@idaholinc.org, or submit a request below:

Please be certain to check your email box to confirm this request. Thank you!

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Frequently Asked Questions

Program Information:

  • How is the Emergency Home Delivered Food Box program different from the Commodity Supplemental Food Program (CSFP)?
    • The Emergency Home Delivered Food Box is intended to be a one-time food box to alleviate immediate food needs for homebound seniors or persons with disabilities. The box is delivered to their residence as they are unable to travel to a local pantry. Ideally, the pantry is able to deliver the same day the referral is received.
    • CSFP is an on-going program for low-income seniors and requires an application and often times a waiting period to receive monthly food boxes.
  • How is this program funded?
    • The SW Idaho Area Agency on Aging (SWIA3) is funding this program through a COVID-19 Pandemic Response grant. The purpose of the grant is to support the aging and disability network. The goal is to identify individuals that are homebound, have no supports in place and are in need of emergency food.
  • What organizations will be making referrals?
    • SWIA3 will be making referrals for individuals over the age of 60. SWIA3 is one of six regional offices on aging in Idaho and is located in Meridian, ID.
    • Living Independence Network Corporation (LINC) will be making referrals for persons with a disability that are under the age of 60. LINC is one of three regional Centers for Independent Living in Idaho and is located in Boise, ID.
  • What service area does this program cover?
    • This program is currently only available in the following counties: Ada, Adams, Boise, Canyon, Elmore, Gem, Owyhee, Payette, Washington, and Valley.

Pantry Site Information:

  • How often are recipients eligible to receive a home delivered food box?
    • This program is intended to be a one-time delivery. LINC and SWIA3 will be providing ongoing assistance to resolve the food insecurity concerns.
    • Extenuating circumstances may occur that require a follow up delivery, however, the recipient will be re-screened for eligibility.
  • What type of food should be incorporated into the food box?
    • Food box items are dependent on the availability of each food pantry location.
    • The recipient will be asked what allergens or food preferences they may have. This information will be listed on the referral form for the food pantry site that’s packing the food box. Foods that are often requested are shelf-stable soups, grains, pasta sauce, and dairy products. Each box should be roughly 20 lbs of food, enough food for approximately two weeks for one individual.
  • If a referral is received and our pantry site doesn’t have the food or volunteer availability, what should we do?
    • We understand that this may occur. Please notify the referring agency as soon as possible as they will continue to work on a solution.
  • Who should we contact if the recipient requests additional food, help or presents in a manner that concerns our staff or volunteers?
    • Please notify the referring agency as soon as possible as they will continue to work on a solution.
    • We recommend that all deliveries be conducted with two volunteers wearing personal protection equipment (PPE), such as masks and gloves, for personal safety and wellbeing.

Delivery Information:

  • How can we ensure the recipient will be home prior to the volunteers delivering the food box?
    • The food pantry delivering the box is asked to make every effort to contact the recipient prior to delivery to confirm delivery time and location. Ideally, the referral form will have detailed delivery information but it’s important to verify prior to travel.
  • What is the protocol for delivery once our volunteers arrive to the recipient’s address?
    • In order to protect yourself and the recipient, please wear PPE, knock or ring the doorbell and step back to a safe distance.
    • You may be asked to carry the food box inside. This is optional based on the comfort level of the volunteer. The safety of volunteers, as well as the recipient, is the priority.
  • Is it okay to leave the food box if the recipient will not open the door or acknowledge our arrival?
    • No. In order to qualify for this program, the recipient must be homebound and unable to access the community for food. If the recipient does not answer the door, attempt to make contact by phone (if possible) to ensure there isn’t a barrier to answering the door. If the recipient is not home, notify the referring agency as soon as possible for follow up.
  • Who should we contact if the volunteers believe the recipient was not an appropriate candidate to receive a home delivered food box?
    • Please notify the referring agency as soon as possible as they will continue to work on a solution.
  • What should we do if the volunteers feel their safety is in jeopardy while delivering the food box and/or the living environment may be unsafe? Example: front steps in disrepair, strong odor inside home or a hoarding type environment.
    • Please notify the referring agency as soon as possible and provide detailed information regarding concerns.
    • If you are in immediate danger, please get to safe location and call 911.

Additional Information:

HIPPA Compliance: In order to protect the privacy of the emergency food box recipient, medical information will not be included on the referral form. This includes COVID-19 status. All pantry site staff and volunteers should use best practice in ensuring their safety by having two people deliver the food box, wearing PPE and retreating to a safe distance once the food box is brought to recipient’s door.

The Emergency Food Box Delivery Program is a collaboration between LINC, The Idaho Foodbank, and the SW Idaho Area Agency on Aging.